Privacy Policy

VideoMart ("we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the VideoMart website, mobile applications, and services (collectively, the "Platform").

By accessing or using VideoMart, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following information when you register or use the Platform:

• Full name

• Email address

• Mobile number

• Password (encrypted)

• Profile details (creator bio, profile image, etc.)

• Bank account / UPI details (for creator payouts)

• Government-issued ID (for creator verification, where required)

1.2 Payment Information

All payments are processed through secure third-party payment gateways. VideoMart does not store your card or UPI credentials.

1.3 Automatically Collected Information

When you use VideoMart, we automatically collect:

• IP address

• Device type, OS, browser

• App usage data

• Watch history & interaction data

• Search queries

• Cookies and tracking data

This data helps us improve recommendations, performance, and security.

2. How We Use Your Information

We use collected information to:

• Create and manage user and creator accounts

• Process payments and creator payouts

• Enable content discovery and personalization

• Improve platform performance and features

• Enforce copyright, legal, and policy compliance

• Communicate updates, alerts, and service-related messages

• Prevent fraud, abuse, and unauthorized activity

We do not sell personal data to third parties.

3. Search & Recommendation Data

VideoMart uses search queries, viewing behavior, and engagement data to:

• Improve content recommendations

• Generate anonymous search trend insights

• Help creators understand audience demand

All analytics are processed in aggregated and anonymized form wherever possible.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Understand user behavior

• Improve user experience

• Analyze platform performance

You may control cookies through your browser or device settings. Disabling cookies may affect functionality.

5. Data Sharing & Disclosure

We may share information only in the following cases:

• With payment partners for processing transactions

• With legal authorities if required by law or court order

• With internal teams for moderation, support, and compliance

• With service providers under strict confidentiality agreements

We never share personal data for advertising resale.

6. Data Storage & Security

• All data is stored on secure servers with industry-standard safeguards

• Sensitive information is encrypted

• Access is restricted to authorized personnel only

Despite strong security measures, no system is 100% secure. Users share data at their own risk.

7. Data Retention

We retain personal data only as long as:

• Your account remains active, or

• Required to comply with legal, tax, or regulatory obligations

You may request deletion of your account and associated data, subject to legal requirements.

8. User Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Request account deletion

• Withdraw consent for non-essential communications

Requests can be sent to our support team (see Contact section).

9. Children's Privacy

VideoMart does not knowingly collect data from individuals under 18 years of age. If such data is discovered, it will be deleted immediately.

10. Third-Party Links

The Platform may contain links to third-party websites or services. VideoMart is not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised "Last Updated" date. Continued use of the Platform implies acceptance of the updated policy.