To receive payouts from VideoMart, every creator must complete the required KYC (Know Your Customer) or Business Verification process.

Verification helps ensure secure payments, comply with applicable laws and regulations, and protect both creators and the VideoMart ecosystem.

Important: You can create your VideoMart Studio, upload premium video content, and publish videos before your verification is complete. However, VideoMart will not release any creator payouts until your KYC or Business Verification has been successfully approved.

Why Is KYC Required?

KYC verification helps VideoMart:

• Verify creator identity.

• Process payouts securely.

• Prevent fraud and identity misuse.

• Comply with tax and financial regulations.

• Protect creators and buyers on the platform.

Who Needs to Complete Verification?

All creators who want to receive payouts from VideoMart must complete verification.

This includes:

• Individual Creators

• Filmmakers

• Course Creators

• Coaches

• Production Houses

• Companies

• Educational Institutions

• NGOs

• Organizations

Individual KYC Verification

If you're registering as an individual creator, you may be required to provide:

• Government-issued identity proof

• PAN details (where applicable)

• Bank account details

• Other verification information requested during onboarding

Business Verification

If you're creating a VideoMart Studio on behalf of a company, institution, or organization, you may be asked to provide:

• Business registration details

• Tax information

• Authorized representative details

• Business bank account information

• Other documents required for verification

What Happens If My Verification Is Pending?

You can continue to:

• Access your VideoMart Studio.

• Upload premium video content.

• Submit videos for review.

• Publish approved videos.

• Make sales.

However:

• Creator payouts will remain on hold until your KYC or Business Verification is approved.

To avoid payment delays, complete your verification as soon as possible.

If Your Verification Is Rejected

Verification may be rejected if:

• Submitted documents are unclear or unreadable.

• The information provided does not match your documents.

• Required information is missing.

• Invalid or expired documents are submitted.

If this happens, you'll be asked to update your information and submit your verification again.

Keeping Your Information Updated

If your legal name, bank account, or business information changes, you should update your verification details as soon as possible to avoid interruptions in future payouts.

Frequently Asked Questions

Can I upload videos before completing KYC?

Yes. You can upload and publish premium video content before your verification is complete.

Can I receive payouts without KYC?

No. VideoMart will not release creator payouts until your KYC or Business Verification has been successfully approved.

Do companies also need verification?

Yes. Businesses, production houses, institutions, NGOs, and other organizations must complete the required Business Verification before receiving payouts.

Why was my verification rejected?

Common reasons include incorrect information, incomplete details, unreadable documents, or expired identification documents.

Can I update my verification details later?

Yes. If your personal, banking, or business information changes, you should update your verification details through your VideoMart Studio.

How long does verification take?

Verification timelines may vary depending on the information submitted and whether additional verification is required. If additional documents are needed, VideoMart will notify you through your registered email address.

Need More Help?

If you're facing issues completing your KYC or Business Verification, please contact the VideoMart Support team. We'll help you complete the verification process and ensure your creator payouts are processed without unnecessary delays.